Privacy Policy

Greenbergs: This is our Privacy policy

Greenbergs respect and understand how important it is to protect your privacy while online, so we've outlined below what information we need from you while you shop online with us and what we do with it. 

What is a Cookie ?

A cookie is a text file that contains small amounts of information that is downloaded to your computer mobile or other device when visiting a website. These cookie files are then transmitted back to the Greenbergs website each time you subsequently visit. These are helpful as they permit the Greenbergs website to recognise a user's device. Types of cookies include:

Persistent cookies - these are cookies that stay on your computer, mobile or other device for a specified period of time and are activated every time the Greenbergs  website (the site that that created the specific cookie) is visited.

Session cookies - these are temporary cookies that help our site remember what you have in your shopping basket. These cookies only last while the browser session (from when an Internet browser window is opened until it is closed). Session cookies are deleted when the browser is closed.

Cookies perform a wide range of different functions, such as letting you move between pages efficiently, storing your preferences, and generally enhancing the online visitor experience. More information about cookies can be found at www.allaboutcookies.org and www.youronlinechoices.eu

Use of Cookies on our website

We have classified the cookies used on our website using the classification developed by the International Chamber of Commerce UK. This is to help give you more information about which cookies are used, their purpose, and the functionality that will be lost if you select to not allow them on your computer, mobile or other device.

Strictly necessary cookies - these cookies enable functions and services visitors have specifically requested and are required to allow you to navigate around the website. No consent is required for these types of cookies as they are strictly necessary and in the absence of these, cookies services asked for, such as shopping baskets would not be able to be provided.

Performance cookies - these cookies gather anonymous information on the pages visited on the the Greenbergs website to enhance how our website works. They do not collect any information that can be used to identify you as a visitor. In using the website, you agree that we can use these types of cookies on your computer, mobile or other device. Cookies such as these are used to collect information about visitor numbers and other statistical data. These cookies do not collect information that identifies a visitor and everything is aggregated and anonymous.

We use Google Analytics to help analyse use of our website. This is an analytical tool which uses cookies to collect standard website visitor behaviour and Internet log information anonymously. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity which Google stores.

You can view Google's privacy policy at: www.google.com/privacypolicy.html and you can opt out of being tracked by Google Analytics across all websites by visiting http://tools.google.com/dlpage/gaoptout.

Functionality cookies - these cookies remember selections you have made to enhance the online experience. In using our website, you agree that we can use these types of cookies on your computer, mobile or other device. These cookies allow our website to remember selections you make and allow us to offer more personal features.

Content management cookies may also be used by the site in order for the website content management system to work.

Using browser settings to manage Cookies

If you do not have cookies enabled you will not be able to shop on greenbergs.co.uk, apart from browsing the website. As a result you will need to have cookies enabled to be able to place orders on our site. The majority of web/Internet browsers automatically have cookies enabled but we have provided some information below on how to enable these if needed.

If you would like to opt out of cookies you can block them in your Internet browser settings, but please note that this may cause issues when ordering from our and other sites. For further information about cookies, please visit www.allaboutcookies.org and www.youronlinechoices.eu.

How do I find out if Cookies are enabled on my PC ?

If you don't know what web browser or version of Internet browser you are using follow the instructions below:

PCs select 'Help' in the top navigation options of your browser and click on 'About'.

Macs when you have a browser window open, click on the Apple menu and then the 'About' option.

We've provided some instructions below to help you find out this for the main PC Internet browsers. For Apple Macs simply click on the Apple menu and then the 'About' option when you have an Internet browser window open.

Microsoft Internet Explorer 6.0, 7.0, 8.0
Select 'Tools' in the navigation options of your browser window and then click 'Internet options' , then select the 'Privacy' tab. Check that your Privacy level is set to Medium or below. If you set it above this then it will disable cookies.

Microsoft Internet Explorer 5.0
Select 'Tools' in the navigation options of your browser window and then click 'Internet options', then select the 'Security' tab. The 'Medium' default option allows cookies, but to verify this you can select the 'Custom Level' button. Scroll down until you see the word 'Cookies' and verify that the button next to 'Enable' is selected in both options

Google Chrome
Select 'Tools' at the top of your browser window and the click on Options. Then select the 'Under the Hood' tab, find the 'Privacy' section, and click on the 'Content settings' button. Then select 'Allow local data to be set'.

Opera
Select 'Menu' at the top of your browser window and then click 'Settings'. After this click on 'Preferences', then the 'Advanced' tab, and click the 'Accept cookies' option.

What information do you collect when I register ?

When you register with us we will use the information that you supply, like your name, and email address, to send you information via email about our products. We'll only do this, however, if you choose to do so by subscribing to our newsletter.

What information do you collect when I purchase something ?

When you something from our web site we need to know your name, e-mail address and mailing address. This allows us to process and fulfill your. Credit card, debit card information is NOT collected by us, this is done by the payment gateway, in our case, PayPal. Your credit card details are supplied to PayPal on their secured site so we never see any card details.

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion lists, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you're online.

Your Consent To This Agreement 

By clicking the green tick at the top of the screen, you consent to the collection and use of information by Greenbergs as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.